KLARUS STORE provides a warranty that only covers for orders through the online store: www.klarustore.com

KLARUS Flashlights Warranty is 5 years, accessories warranty is 1 year.

We are committed to providing you with high-quality and reliable products. This warranty and repair information outlines the terms and conditions for warranty coverage and repair services.

Warranty Coverage:

Limited Warranty:
KLARUS products are covered by a limited warranty against defects in materials and workmanship under normal use. The specific warranty period may vary depending on the product. Please refer to the product documentation or packaging for the exact duration of the warranty.

Warranty Claims:
If you believe your KLARUS product is experiencing a defect covered under warranty, please follow these steps:
a. Contact our customer support team via phone or email.
b. Provide proof of purchase and a detailed description of the issue you are facing.
c. Our customer support representative will guide you through the warranty claim process, which may include troubleshooting steps or requesting additional information.
d. If it is determined that the product needs to be repaired or replaced, further instructions will be provided.

Warranty Limitations:
Please note that the warranty does not cover the following:
a. Damage caused by misuse, abuse, accidents, or unauthorized modifications.
b. Normal wear and tear, including cosmetic damage.
c. Damage caused by failure to follow product instructions or use the product in accordance with its intended purpose.
d. Products purchased from unauthorized resellers.